Open Hours: Mon - Sun 8.00 am - 11.00 pm
Open Hours: Mon - Sun 8.00 am - 11.00 pm
Welcome to ParkLike.Pro. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our valet parking management platform, website, and related services (collectively, the "Services").
By accessing or using ParkLike.Pro, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
ParkLike.Pro is a B2B platform. Our primary clients are event organizers, venues, and hospitality businesses. This policy also covers end-users (guests) whose data is processed through our system on behalf of our clients.
We collect information you voluntarily provide when registering, booking, or interacting with our platform:
Name, email address, phone number, company name, and billing information.
License plate number, vehicle make, model, and color as submitted during valet check-in.
Messages sent via WhatsApp, SMS, or our support channels, including event instructions and feedback.
Transaction amounts, digital tip records, and payment method details processed via our secure payment partners.
When you interact with our Services, we may automatically collect:
We use collected data solely for legitimate purposes in delivering and improving our Services:
Processing valet requests, sending digital claim checks, and notifying guests of vehicle retrieval via WhatsApp or SMS.
Analyzing departure patterns, peak usage times, and operational efficiency to reduce wait times at events.
Aggregated and anonymized data may be used to improve our Gemini-powered event parking strategy tool.
Processing event fees, digital tips, and issuing invoices to venue and event operator clients.
Maintaining digital time-stamped records of vehicle handling for client liability protection and dispute resolution.
Sending service updates, security alerts, and (where opted-in) product news and feature announcements.
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or disclosure:
Despite our efforts, no transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect unauthorized account activity.
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
| Data Type | Retention Period |
|---|---|
| Guest valet records (license plate, timestamps) | 12 months from event date |
| Account & billing information | Duration of contract + 5 years |
| WhatsApp / SMS communication logs | 90 days |
| Payment transaction records | 7 years (legal requirement) |
| Analytics & aggregated usage data | Indefinitely (anonymized) |
Upon expiry, data is securely deleted or irreversibly anonymized.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete personal information.
Request deletion of your data where it is no longer required.
Object to processing based on legitimate interests or for direct marketing.
Receive your data in a structured, machine-readable format.
Request that we limit processing while a dispute or review is pending.
To exercise any of these rights, please email us at privacy@parklike.pro. We will respond within 30 days. Note: some rights may be limited where we process data on behalf of our clients (as a data processor); in such cases, we will direct your request to the relevant event organizer.
ParkLike.Pro integrates with the following categories of third-party services. Each has its own privacy policy governing data they collect:
Links to our website may include third-party sites. We are not responsible for the privacy practices of those external sites.
ParkLike.Pro is a professional B2B platform designed for adults and businesses. Our Services are not directed at children under the age of 16. We do not knowingly collect personal data from minors.
If you believe a child has submitted information through our platform without parental consent, please contact us immediately at privacy@parklike.pro and we will promptly delete such data.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
Your continued use of ParkLike.Pro after changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
